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Certificate IV in Hospitality

Certificate IV in Hospitality

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COURSE DESCRIPTION

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.

This qualification provides a pathway to work as a supervisor in hospitality organizations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialization in accommodation services, food and beverage, and gaming.

Possible job titles are duty manager, concierge and shift manager. Supervisor or team leader roles can be gained in the areas of bar, food and beverage, front office, housekeeping, and gaming.

DELIVERY APPROACH AND MODE

The delivery approach of this course is based on a timetable of 20 hours per week. The mode of delivery and assessment of this course may include lectures, group workshops, presentations, practical activities, some self-directed learning as well as research reports. These components will be supported by blended learning methodologies, face to face classroom-based learning and/or a flexible approach with online learning.

REQUIREMENTS

  • Year 12 or equivalent in literacy and numeracy
  • Students must be 18 years of age or over
  • International students require an English language proficiency score of 5.5 IELTS (or equivalent).

EDUCATIONAL INSTITUTION

Lonsdale Institute is a training organization located in the heart of Melbourne and in Sydney. Some of the study options on offer include the Advanced Diploma of Business; the Diploma of Business; General English; the Certificate IV in Spoken and Written English; the Certificate III in Spoken and Written English; and the Diploma of Project Management.

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Lonsdale Institute is a training organization located in the heart of Melbourne and in Sydney. Some of the study options on offer include the Advanced Diploma of Business; the Diploma of Business; General English; the Certificate IV in Spoken and Written English; the Certificate III in Spoken and Written English; and the Diploma of Project Management.

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