Diploma of Hospitality Management
Diploma of Hospitality Management
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. This qualification provides a…
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COURSE DESCRIPTION
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.
Course Structure
Code Title Core/Elective
BSBTWK501 Lead diversity and inclusion Elective
SITXHRM008 Roster staff Core
SITXHRM009 Lead and manage people Core
SITXCCS015 Enhance customer service experiences Core
SITXCCS016 Develop and manage quality customer service practices Core
SITXFIN009 Manage finances within a budget Core
SITXFIN010 Prepare and monitor budgets Core
SITXCOM010 Manage conflict Core
SITXGLC002 Identify and manage legal risks and comply with law Core
SITXMGT004 Monitor work operation Core
SITXMGT005 Establish and conduct business relationships Core
SITXWHS007 Implement and monitor work health and safety practices Core
SITXFSA005 Use hygienic practices for food safety Elective
SITHIND008 Work effectively in hospitality service (Work Placement) Elective
SITXCRI003 Respond to a customer in crisis Elective
SITXINV007 Purchase goods Elective
SITHIND006 Source and use information on the hospitality industry Elective
SITEEVT020 Source and use information on the events industry Elective
SITXCCS012 Provide lost and found services Elective
SIRXOSM007 Manage risk to organisational reputation in an online setting Elective
SIRXOSM002 Maintain ethical and professional standards when usingsocial media and online platforms Elective
SIRXOSM004 Analyse performance of social media and online business tools Elective
SITXFIN008 Interpret financial information Elective
BSBTEC301 Design and produce business documents Elective
SITXCCS010 Provide visitor information Elective
SIRXSTR001 Develop an ecommerce strategy Elective
SITXCCS014 Provide service to customers Elective
SITTTVL001 Access and interpret product information Elective
Work Placement
Student are required to complete a minimum of 38 instances totalling 114 hours (a minimum of 3-hour shifts X 38 Shifts) of work placement training for the unit SITHIND008 Work effectively in hospitality service to acquire the skills and knowledge needed to work in the hospitality industry.
Students need to find a suitable Hospitality workplace like, restaurant, hotel, catering company which is convenient for them to travel to and can work in any of the following Hospitality departments Kitchen operations, Housekeeping, Front office or Food and Beverage service.
Pathways from the qualification:
The students who undertake the SIT50422 Diploma of Hospitality Management are provided with advice of further training options. Students who gain this qualification can further their study in SIT60322 Advanced Diploma of Hospitality Management or find employment as:
Area manager or operations manager
Cafe owner or manager
Club secretary or manager
Executive chef
Executive housekeeper
Executive sous chef
Food and beverage manager
Head chef
Motel owner or manager
Rooms division manager
REQUIREMENTS
Students must be aged 18 or above and have satisfactorily completed Australian Year 12 or overseas equivalent school qualifications or Certificate IV in a related field
English proficiency requirement:
IELTS overall score of 5.5
TOEFL (iBT) score of 46
PTE Academic score of 45
EDUCATIONAL INSTITUTION
Australian Ideal College (AIC) is a progressive education provider in Sydney, Australia. The College is devoted to provide quality English language courses and business programs. English language courses are offered from beginners’ level to advanced level. The College aims to achieve and maintain excellence in education while upholding academic, professional and personal integrity.
