Diploma of Hospitality Management
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Diploma of Hospitality Management
The Diploma of Hospitality Management qualification provides the skills and knowledge for an individual to be competent as a manager in any hospitality functional area. This individual would possess a sound theoretical knowledge base and be able to use a range of specialised, technical or managerial competencies to plan, carry…
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COURSE DESCRIPTION
The Diploma of Hospitality Management qualification provides the skills and knowledge for an individual to be competent as a manager in any hospitality functional area.
This individual would possess a sound theoretical knowledge base and be able to use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of their team.
The course would be relevant for employment in various hospitality settings, such as:
Restaurants
Hotels
Catering operations
Motels
Clubs
Pubs
Cafes
Coffee shops
Course Structure
Hospitality Industry Information
Hospitality Products
Social and Cultural Sensitivity
Reception Services
Porter Services
Visitor Information
WHS 1
Hotel Booking Systems
Customer Service & Sales Techniques
Workplace Coaching
Hygiene Practices for Hospitality Services
Hospitality Work Placement
Manage Budgets
Human Resource Management
WHS 2
Staff Management
Business Relationships
Customer Service Management
Event Management
Work Operations
Managing Risk
REQUIREMENTS
Successful completion of Australian Year 10 or equivalent.
English language proficiency requirements:
IELTS: 5.5
iBT TOEFL: 60
C1 Advanced: C
C2 Proficiency: C
CEF: B2
B2 First: C
PTE General: Level 3
PTE Academic: 59-74
TOEIC: 625
EDUCATIONAL INSTITUTION
Australian Pacific College (APC), founded in 1993 is an Australian educational provider – with multiple campuses- of which one is based in Melbourne. The College and its courses are Australian government registered. APC offers a wide range of English courses as well as vocational courses from Certificate II level up to Advanced Diplomas in a variety of disciplines. Its English courses are also accredited by the National ELT Accreditation Scheme (NEAS) and meet the high standards expected by international students. APC currently welcomes over 5,000 international students from over 90 countries.
Australian Pacific College (APC), founded in 1993 is an Australian educational provider – with multiple campuses- of which one is based in Melbourne. The College and its courses are Australian government registered. APC offers a wide range of English courses as well as vocational courses from Certificate II level up to Advanced Diplomas in a variety of disciplines. Its English courses are also accredited by the National ELT Accreditation Scheme (NEAS) and meet the high standards expected by international students. APC currently welcomes over 5,000 international students from over 90 countries.