Certificate IV in Hospitality
Certificate IV in Hospitality
This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others and…
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COURSE DESCRIPTION
This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.
The course runs over 52 weeks with 25 hours per week. Students will come away with an excellent understanding of administration, client and customer service, communication and work safety. Under these clusters, students cover a range of units including complex spreadsheets, managing finances within a budget, rostering staff, leadership and managing people, coaching, managing conflict, diversity in the workplace and much more.
This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for acquiring targeted skills in accommodation services, food and beverage, and gaming.
Course Pathways
Students successfully completing this course may further study at Diploma level at CTI or for an Australian Apprenticeship pathway. After achieving SIT40416 Certificate IV in Hospitality, individuals could progress to SIT50313 Diploma of Hospitality or Diploma qualifications in any service industry field.
Career Outcomes
Hospitality or Customer Service Supervisor
REQUIREMENTS
- An overall equivalent IELTS 5.0 or equivalent and above
- 18 years and above with a High School Certificate (Year 12)
- A verified copy of qualifications & transcripts is required to accompany your application
- Qualification & transcripts need to be verified by CTI’s approved student recruitment agent to confirm their genuine status.
EDUCATIONAL INSTITUTION
Canterbury Technical Institute is a part of Canterbury Education Group which has years of experience delivering vocational courses to international students. Canterbury Technical Institute’s programs have been carefully designed to cater to the needs of international students and are recognised under the Australian Qualifications Framework (AQF). The institute’s qualified academic staff and trained administrative team offer students a nurturing atmosphere and a stimulating environment conductive to their studies. This is supplemented by state-of-the-art classrooms and laboratory facilities. Canberra Technical Institute has set up university articulation arrangements with top universities like the University of Southern Queensland, Griffith University and Australian Catholic University to enable deserving students further their academic and employment goals. Canterbury Technical Institute is located in the centre of Brisbane’s Central Business District, within walking distance of the main education, transport, government and sports facilities.
