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SIT50422 Diploma of Hospitality Management

SIT50422 Diploma of Hospitality Management

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COURSE DESCRIPTION

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. You will learn to operate independently, have responsibility for others, and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

The SIT50422 Diploma of Hospitality Management is a comprehensive qualification that equips individuals with the essential skills and knowledge required to excel in various managerial positions within the hospitality industry. This diploma is particularly beneficial for those with a background or interest in cookery, as it broadens their expertise beyond the kitchen, enabling them to oversee and manage successful hospitality operations.

Qualification Highlights:

Operational Management: Learn the ins and outs of managing day-to-day operations in hospitality settings, ensuring smooth and efficient service delivery.

Team Leadership: Develop skills in leading and managing teams, including recruiting, onboarding, and professional development of staff.

Customer Service Excellence: Master the art of delivering superior customer service and managing guest relations to enhance the reputation of the establishment.

Financial Acumen: Gain knowledge in financial management, from budgeting and cost control to pricing and financial reporting.

Compliance and Regulation: Understand the legalities and ethical considerations of hospitality management, ensuring compliance with all food safety, health, and workplace regulations.

Marketing and Promotion: Learn strategies for marketing hospitality services, creating promotional activities, and managing public relations to attract and retain customers.

Course Structure

The diploma’s structure includes a blend of theoretical studies and practical assessments, which provide a well-rounded educational experience. Core to the curriculum is the development of managerial competencies that allow graduates to make informed decisions that align with strategic business objectives.

Where to next?

The SIT50422 Diploma of Hospitality Management offers culinary professionals a path to advance their careers by adding management skills to their culinary talent. This qualification opens doors to roles like Kitchen Manager or Sous Chef, empowering graduates to oversee restaurant, hotel or resort operations. It’s an ideal next step for those with a culinary background aiming to broaden their skills in hospitality management and drive the success of their culinary ventures.

REQUIREMENTS

Minimum of 18 years of age.

Successful completion of Year 10 schooling

Successful completion of SIT40521 Certificate IV in Kitchen Management for Commercial Cookery Pathway only.

GCA English test upon enrolment of the first course.

EDUCATIONAL INSTITUTION

Global College Australasia (GCA) is an educational provider based in Perth. Study options on offer cover areas such as leadership and management. Students at GCA will benefit from personalized teaching by industry experts, outstanding facilities, and wide-ranging academic and welfare support services.

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Global College Australasia (GCA) is an educational provider based in Perth. Study options on offer cover areas such as leadership and management. Students at GCA will benefit from personalized teaching by industry experts, outstanding facilities, and wide-ranging academic and welfare support services.

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