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SIT40122 Certificate IV in Travel and Tourism

SIT40122 Certificate IV in Travel and Tourism

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COURSE DESCRIPTION

Course Structure

1 SITTIND003 Source and use information on the tourism and travel industry Core

2 SITXCOM007 Show social and cultural sensitivity Core

3 SITXCCS015 Enhance customer service experiences Core

4 SITXHRM007 Coach others in job skills Core

5 SITXFIN008 Interpret financial information Core

6 SITXWHS007 Implement and monitor work health and safety practices Core

7 SITXCOM010 Manage conflict Core

8 SITTTVL001 Access and interpret product information Elective

9 SITTTVL004 Sell tourism products or services Elective

10 BSBWRT411 Write complex documents Elective

11 SITXCCS010 Provide visitor information Elective

12 SITTTVL003 Provide advice on Australian destinations Elective

13 SITTTVL007 Use a computerised reservations or operations system Elective

14 SITTTVL006 Book tourism products and process documentation Elective

15 SITXCCS016 Develop and manage quality customer service practices Elective

16 SITTGDE019 Research and share information on Australian Indigenous cultures Elective

17 BSBCMM411 Make presentations Elective

Career Pathways

Reservation Sales Supervisor (Travel)

Senior Retail Travel Consultant

REQUIREMENTS

Minimum Age: 18 years of age

Qualification: There is no minimum qualification required for entry into this course

English Language: IELTS 5.0 or higher with a minimum of 4.5 in each band or equivalent

EDUCATIONAL INSTITUTION

Macquarie Education Group Australia (MEGA) is an educational provider based in New South Wales. It houses highly qualified teaching staff and offers courses in areas such as general English, IELTS preparation, English for academic purposes, business, accounting, marketing & communication, leadership & management, social media marketing, information technology, and travel & tourism management.

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Macquarie Education Group Australia (MEGA) is an educational provider based in New South Wales. It houses highly qualified teaching staff and offers courses in areas such as general English, IELTS preparation, English for academic purposes, business, accounting, marketing & communication, leadership & management, social media marketing, information technology, and travel & tourism management.

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