Advanced Diploma of Hospitality Management
Advanced Diploma of Hospitality Management
This qualification reflects the role of highly skilled senior managers who use a broad range of hospitality skills combined with specialised managerial skills and substantial knowledge of industry to coordinate hospitality operations. They operate with significant autonomy and are responsible for making strategic business management decisions. Course Delivery: 90 weeks…
Categories
COURSE DESCRIPTION
This qualification reflects the role of highly skilled senior managers who use a broad range of hospitality skills combined with specialised managerial skills and substantial knowledge of industry to coordinate hospitality operations. They operate with significant autonomy and are responsible for making strategic business management decisions.
Course Delivery:
90 weeks classroom delivery, depending on intake (includes a maximum of 13 weeks holiday). Students must attend minimum 20 hours class time per week as part of your Student Visa requirements. Distance learning is not available.
Units of Competency
BSBCMM411 Make Presentations
BSBTEC303 Create electronic presentations
BSBOPS601 Develop and implement business plans
SITXCCS016 Develop and manage quality customer service practices
SITXFIN009 Manage finances within a budget
SITXFIN010 Prepare and monitor budgets
SITXFIN011 Manage physical assets
SITXGLC002 Identify and manage legal risks and comply with law
SITXHRM009 Lead and manage people
SITXHRM010 Recruit, select and induct staff
SITXHRM012 Monitor staff performance
SITXMGT004 Monitor work operations
SITXMGT005 Establish and conduct business relationships
SITXMPR014 Develop and implement marketing strategies
SITXWHS008 Establish and maintain a work health and safety system
BSBFIN601 Manage organisational finances
SITXFSA005 Use hygienic practices for food safety
SITHIND008 Work effectively in hospitality service
SITXCOM010 Manage conflict
SITXINV008 Control stock
SITXCCS010 Provide visitor information
SITHFAB021 Provide responsible service of alcohol
SITHFAB025 Prepare and serve espresso coffee
SITXFSA006 Participate in safe food handling practices
SITXFSA008 Develop and implement a food safety program
SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms
SIRXOSM004 Analyse performance of social media and online business tools
SIRXOSM006 Develop and manage social media and online strategies
SIRXOSM007 Manage risk to organisational reputation in an online setting
BSBTWK503 Manage meetings
SIRXSTR001 Develop an ecommerce strategy
SITTTVL004 Sell tourism products or services
SITXHRM008 Roster staff
Delivery Methods
Lecture/workshops
Workbooks
Role plays/simulations
Practical activities
REQUIREMENTS
- 18 years or over
- Basic computer skills
- Meet all Student Visa requirements, including IELTS 5.5 (or equivalent) or English proficiency or Spencer College ACSF test level 3 PLUS
- Minimum Year 12 education or equivalent
EDUCATIONAL INSTITUTION
Spencer College is a friendly, welcoming, state-of-the-art educational facility based in Australia. As a nationally recognised Registered Training Organisation, Spencer College is fully committed to continuous improvement. It has two campuses based in Brisbane and Southport; both easily accessible by public transport due to their prime locations. Spencer College takes pride in its ever expanding faculties of Business, Management, Tourism and Hospitality and is proud to offer its services to students from 10 different nationalities.
