Advanced Diploma of Hospitality Management
Advanced Diploma of Hospitality Management
The Advanced Diploma of Hospitality Management at TAFE NSW prepares you for senior management roles in the hospitality industry. Strengthen your leadership skills and business capabilities so you can open your own business or step up into roles like operations manager, club secretary or manager, café manager or executive chef….
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COURSE DESCRIPTION
The Advanced Diploma of Hospitality Management at TAFE NSW prepares you for senior management roles in the hospitality industry.
Strengthen your leadership skills and business capabilities so you can open your own business or step up into roles like operations manager, club secretary or manager, café manager or executive chef.
With a combination of practical experience and the latest industry knowledge, this course will give you the skills you need to succeed in one of the world’s largest and fastest growing industries.
Through theory and practical course work, you will learn to:
Manage finances, assets and budgets
Recruit, select and induct staff
Monitor staff performance and work operations
Develop and manage quality customer service practices
Research and comply with regulatory requirements
Establish and maintain a work health and safety system
TAFE NSW is known for delivering theory along with practical learning. You will strengthen your practical skills in hospitality management, including:
Leadership and management skills
Advanced sales techniques and relationship management
Developing and implementing marketing strategies
Preparing and implementing business plans
Managing diversity in the workplace
Stand out in a global job market by developing a range of key soft skills that equip you with the confidence to work in a range of hospitality settings with colleagues, clients and customers:
Collaboration and team work
Communication and interpersonal skills
Attention to detail
Time management
Technology is changing the way the global hospitality industry operates. Apps in particular, are increasingly important in the way hoteliers manage guest services and can now control many aspects of the guest cycle and experience.
Social networks and hospitality rating platforms like TripAdvisor have had a big impact on customers. This has led to increased transparency in the industry and ultimately, to improved quality of service provided by hospitality organisations.
As the standard of service increases in the hospitality industry, new job profiles have emerged to meet the challenge. Qualifications and quantitative competencies (like forecasting and budgeting) are becoming important for success in the industry.
REQUIREMENTS
Year 12 or equivalent
English Language Requirements:
Academic IELTS 5.5. or TOEFL (iBT) 46 or equivalent
Or Completion of a TAFE NSW General English Program
EDUCATIONAL INSTITUTION
With a reputation for providing high quality teaching and education, Technical and Further Education New South Wales (TAFE NSW) has over 40 locations across the state for international students to choose from. TAFE NSW is the biggest training and vocational education provider in Australia with over 3,800 international students studying at the institution each year. Located in picturesque New South Wales, with the world-renowned city of Sydney at its heart, students can study in a cosmopolitan and dynamic region.TAFE NSW offers students the opportunity to select from over 140 courses offered at various levels including certificate, diploma and degree. Further, students can pursue English language courses and pathway programmes that prepare them for enrolling in degree courses at Australian universities.Students at TAFE NSW benefit from highly qualified faculty and small class sizes that enable personalised attention. One-to-one training from academics is common place and contributes to the unique learning environment. TAFE NSW ensures that students are exposed to best practice and industry knowledge embedded in programmes, preparing them for the world of work after graduation.International students are well looked after with excellent support services and structures. This includes personal counselling, academic and career development, study skills programme and English language support. A comprehensive student orientation programme is also provided and students are encouraged to join the Student Association in order to have access to events and activities on campus. The International Students Office, with dedicated international student coordinators, looks after the welfare of international students, with everything from answering queries to helping students settle in to life on campus.RTO 90003HEPS PRV12049
