Certificate IV in Guiding
Certificate IV in Guiding
The Certificate IV in Guiding equips you with the skills and knowledge to work as a tour manager or director in areas like heritage, cultural, natural or general tourism. Develop your confidence in crafting and presenting group activities and learn valuable practical skills from teachers experienced in leading tour groups…
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COURSE DESCRIPTION
The Certificate IV in Guiding equips you with the skills and knowledge to work as a tour manager or director in areas like heritage, cultural, natural or general tourism.
Develop your confidence in crafting and presenting group activities and learn valuable practical skills from teachers experienced in leading tour groups both around Australia and internationally.
TAFE NSW has been specialising in delivering quality trained guides for over 20 years. We have an established reputation as a leading provider of guiding training, having previously won a prestigious Destination NSW Gold award and several National Travel Industry awards.
Graduates go on to work as guides in many tourism industry sectors, such as inbound tour operators, outbound tour wholesalers, local tour operators, or owner-operators of small tourism or travel businesses.
Through a mix of theory and practical coursework, learn to:
Coordinate and operate tour groups
Schedule and supervise extended touring programs
Provide excellent customer service
Demonstrate social and cultural sensitivity
Participate in safe work practices through identifying and controlling safety risks
Build your experience and get practical skills in:
Leading tour groups
Preparing and presenting commentaries and activities
Managing conflict
Providing First Aid
Referring to and implementing industry policies and procedures
Develop the qualities you need to get ahead in this industry:
Patience
Initiative
Excellent communication skills
People management and customer service skills
Complex problem solving skills
A knack for storytelling
Curiosity about in-depth subjects
Key areas of growth include: Ecotourism, sustainable travel, niche travel markets like adventure travel and health and wellness tours, digital technologies, touchless service delivery, mobile apps and robotics.
REQUIREMENTS
Year 10 or equivalent
English Language Requirements:
Academic IELTS 5.5 or TOEFL (iBT) 46 or equivalent
or Completion of a TAFE NSW General English Program
EDUCATIONAL INSTITUTION
With a reputation for providing high quality teaching and education, Technical and Further Education New South Wales (TAFE NSW) has over 40 locations across the state for international students to choose from. TAFE NSW is the biggest training and vocational education provider in Australia with over 3,800 international students studying at the institution each year. Located in picturesque New South Wales, with the world-renowned city of Sydney at its heart, students can study in a cosmopolitan and dynamic region.TAFE NSW offers students the opportunity to select from over 140 courses offered at various levels including certificate, diploma and degree. Further, students can pursue English language courses and pathway programmes that prepare them for enrolling in degree courses at Australian universities.Students at TAFE NSW benefit from highly qualified faculty and small class sizes that enable personalised attention. One-to-one training from academics is common place and contributes to the unique learning environment. TAFE NSW ensures that students are exposed to best practice and industry knowledge embedded in programmes, preparing them for the world of work after graduation.International students are well looked after with excellent support services and structures. This includes personal counselling, academic and career development, study skills programme and English language support. A comprehensive student orientation programme is also provided and students are encouraged to join the Student Association in order to have access to events and activities on campus. The International Students Office, with dedicated international student coordinators, looks after the welfare of international students, with everything from answering queries to helping students settle in to life on campus.RTO 90003HEPS PRV12049
