Certificate IV in Hospitality
Certificate IV in Hospitality
This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgment, they work with some independence and under limited supervision. Course Structure Total 15 units must be completed in order to successfully…
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COURSE DESCRIPTION
This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgment, they work with some independence and under limited supervision.
Course Structure
Total 15 units must be completed in order to successfully achieve this qualification. 7 core units of competency AND 8 elective units of competency. 25% of the course is online.
Job roles:
- Espresso coffee machine operator
- Food and beverage attendant
- Function host and attendant
- Guest service agent and housekeeper
- Restaurant host, bar attendant and waiter
Skills you will be developing
- Communicating with others and promoting participative workplace practice
- Developing solutions to new and emerging issues
- Contributing to the development of other team members
- Working under supervision and completing assigned tasks
- Applying risk management processes to hospitality operations
- Encouraging creative and innovative workplace solutions
- Developing personal hospitality skill and participating in team work activities
- Developing practical hospitality skills to ensure high standards of customer service
- Managing own time and priorities taking responsibility as required by work role and ensuring all organisational policies and procedures are adhered to
- Assisting others to acquire new knowledge and skills to improve team and individual performance
- Using electronic communication devices and processes such as internet, intranet, email to produce written correspondence and reports
REQUIREMENTS
Student selection and registration into the Institute is based upon clients satisfying Institute entry criteria covering English proficiency (minimum IELTS score of 5.5 or the equivalent), academic qualifications (minimum completion of Year 11 or Year 12 or the equivalent depending on the course chosen), work experience, age (minimum 18 years) and visa status (as per assessment levels for the country of origin).
EDUCATIONAL INSTITUTION
Wells International College (WIC) is a progressive Registered Training Organisation (RTO) located in the heart of beautiful Brisbane. It has been producing satisfied graduates since 1998 and aim to continue this tradition. The college enroll students from all around the world and offer first class courses and facilities. Its Management Team and Teaching staff are committed to giving you the best possible educational experience whilst you study with WIC. By studying Vocational Educational and Training courses students can also use the qualification gained to enter a range of Tertiary Institutions like Universities and other Colleges of Higher Learning. Credit packages and articulation arrangements will vary from Institution to Institution depending upon the courses you wish to study and can be applied for separately.
