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Certificate III in Hospitality

Certificate III in Hospitality

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COURSE DESCRIPTION

This qualification provides the skills and knowledge for an individual to be competent in skilled operations with the need to apply discretion and judgement.

The course would be relevant for employment in various hospitality settings such as:

Restaurants

Hotels and motels

Clubs and pubs

Cafes and coffee shops

Individuals may have some responsibility for others and provide technical advice and support to a team.

Course Structure

Hospitality Industry Information

Hospitality Products

Social and Cultural Sensitivity

Reception Services

Porter Services

Visitor Information

WHS 1

Hotel Booking Systems

Customer Service & Sales Techniques

Workplace Coaching

Hygiene Practices for Hospitality Services

Hospitality Work Placement

REQUIREMENTS

Successful completion of Australian Year 9 or equivalent.

English language proficiency requirements:

IELTS: 5

iBT TOEFL: 44

C1 Advanced: C

C2 Proficiency: C

CEF: B1

B2 First: C

PTE General: Level 3

PTE Academic: 59-74

TOEIC: 560

EDUCATIONAL INSTITUTION

Australian Pacific College (APC), founded in 1993 is an Australian educational provider – with multiple campuses- of which one is based in Melbourne. The College and its courses are Australian government registered. APC offers a wide range of English courses as well as vocational courses from Certificate II level up to Advanced Diplomas in a variety of disciplines. Its English courses are also accredited by the National ELT Accreditation Scheme (NEAS) and meet the high standards expected by international students. APC currently welcomes over 5,000 international students from over 90 countries.

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Australian Pacific College (APC), founded in 1993 is an Australian educational provider – with multiple campuses- of which one is based in Melbourne. The College and its courses are Australian government registered. APC offers a wide range of English courses as well as vocational courses from Certificate II level up to Advanced Diplomas in a variety of disciplines. Its English courses are also accredited by the National ELT Accreditation Scheme (NEAS) and meet the high standards expected by international students. APC currently welcomes over 5,000 international students from over 90 countries.

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