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Diploma of Leadership and Management

Diploma of Leadership and Management

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COURSE DESCRIPTION

The BSB50420 Diploma of Leadership and Management is a nationally recognised qualification within the Australian Qualifications Framework (AQF). Our trainers are industry professionals who are there to impart their expert knowledge to you. This course will train you to develop a project plan, lead and manage staff, provide quality customer service, and seek opportunities for further business improvement. You will gain knowledge on how to liaise with stakeholders and ensure team effectiveness. This diploma also addresses the multiple challenges faced by managers in today’s rapidly changing business environment and provides solutions and strategies to work under various business conditions.

The Diploma of Leadership and Management consist of 4 core units and 8 elective units. The course structure as delivered by SkillSet Training Pty Ltd is shown below:

BSBLDR511 Develop and use emotional intelligence
BSBMGT517 Manage operational plan
BSBLDR502 Lead and manage effective workplace relationships
BSBWOR502 Lead and manage team effectiveness
BSBCUS501 Manage quality customer service
BSBMGT516 Facilitate continuous improvement
BSBWHS501 Ensure a safe workplace
BSBMGT502 Manage people performance
BSBPMG522 Undertake project work
BSBRSK501 Manage risk
BSBWOR501 Manage personal work priorities and professional development
BSBADM502 Manage meetings

REQUIREMENTS

A minimum IELTS score of 5.5 in all areas Satisfactory completion of Australian Year 12 or equivalent or a Certificate IV
Students must be 18 years of age on commencement of the course

EDUCATIONAL INSTITUTION

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