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Diploma of Leadership and Management

Diploma of Leadership and Management

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COURSE DESCRIPTION

Learners will develop skills and knowledge related to developing effective teams, managing team and individual performance, monitoring and improving customer service and contributing to workplace innovation. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organizing and monitoring the output of their team.

Course structure:

BSBMGT517 – Manage operational plan

BSBPMG522 – Undertake project work

BSBRSK501 – Manage risk

BSBHRM513 – Manage workforce planning

BSBHRM405 – Support the recruitment, selection and induction of staff

BSBMGT502 – Manage people performance

BSBMGT516 – Facilitate continuous improvement

BSBCUS501 – Manage quality customer service

BSBLDR501 – Develop and use emotional intelligence

BSBWOR502 – Lead and manage team effectiveness

BSBLDR502 – Lead and manage effective workplace relationships

BSBADM502 – Manage meetings

Assessment Methods: Theory & knowledge assessments, case studies, practical exercises, project work, workplace observations, workplace supervisors’ reports etc.

Workplace Training: Programs can be customized to meet individual or workplace requirements. On the job training and assessment activities are built into our programs to enable learners to develop relevant workplace skills.

We actively tailor training for people from diverse backgrounds, including those with disabilities, and encourage all to apply.

Course outcomes:

Study Pathway

Advanced Diploma of Leadership and Management

Potential Career Pathway

A leaders and managers in a range of industries.

REQUIREMENTS

All international students must meet the following minimum requirements for admission.

Academic: Australian Year 11 or equivalent

English Language: IELTS 5.5 or equivalent

EDUCATIONAL INSTITUTION

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