Diploma of Leadership and Management
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Diploma of Leadership and Management
Learners will develop skills and knowledge related to developing effective teams, managing team and individual performance, monitoring and improving customer service and contributing to workplace innovation. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some…
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COURSE DESCRIPTION
Learners will develop skills and knowledge related to developing effective teams, managing team and individual performance, monitoring and improving customer service and contributing to workplace innovation. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organizing and monitoring the output of their team.
Course structure:
BSBMGT517 – Manage operational plan
BSBPMG522 – Undertake project work
BSBRSK501 – Manage risk
BSBHRM513 – Manage workforce planning
BSBHRM405 – Support the recruitment, selection and induction of staff
BSBMGT502 – Manage people performance
BSBMGT516 – Facilitate continuous improvement
BSBCUS501 – Manage quality customer service
BSBLDR501 – Develop and use emotional intelligence
BSBWOR502 – Lead and manage team effectiveness
BSBLDR502 – Lead and manage effective workplace relationships
BSBADM502 – Manage meetings
Assessment Methods: Theory & knowledge assessments, case studies, practical exercises, project work, workplace observations, workplace supervisors’ reports etc.
Workplace Training: Programs can be customized to meet individual or workplace requirements. On the job training and assessment activities are built into our programs to enable learners to develop relevant workplace skills.
We actively tailor training for people from diverse backgrounds, including those with disabilities, and encourage all to apply.
Course outcomes:
Study Pathway
Advanced Diploma of Leadership and Management
Potential Career Pathway
A leaders and managers in a range of industries.
REQUIREMENTS
All international students must meet the following minimum requirements for admission.
Academic: Australian Year 11 or equivalent
English Language: IELTS 5.5 or equivalent