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Certificate IV in Leadership and Management

Certificate IV in Leadership and Management

Learners will develop skills and knowledge related to developing effective teams, managing team and individual performance, monitoring and improving customer service and contributing to workplace innovation. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some…

Categories
Business And Administrative Studies
The Management Edge

COURSE DESCRIPTION

Learners will develop skills and knowledge related to developing effective teams, managing team and individual performance, monitoring and improving customer service and contributing to workplace innovation. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organizing and monitoring the output of their team.

Course structure:

BSBLDR401 Communicate effectively as a workplace leader

BSBLDR402 Lead effective workplace relationships

BSBLDR403 Lead team effectiveness

BSBMGT402 Implement operational plan

BSBRES401 Analyze and present research information

BSBRSK401 Identify risk and apply risk management processes

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

BSBINN301 Promote innovation in a team environment

BSBMGT403 Implement continuous improvement

BSBMGT401 Show leadership in the workplace

BSBCUS402 Address customer needs

BSBLED401 Develop teams and individuals

Assessment Methods: Theory & knowledge assessments, case studies, practical exercises, project work, workplace observations, workplace supervisors’ reports etc.

Workplace Training: Programs can be customized to meet individual or workplace requirements. On the job training and assessment activities are built into our programs to enable learners to develop relevant workplace skills.

We actively tailor training for people from diverse backgrounds, including those with disabilities, and encourage all to apply.

Course outcomes:

Study Pathway

Diploma of Leadership and management

Potential Career Pathway

A leaders and managers in a range of industries.

REQUIREMENTS

All international students must meet the following minimum requirements for admission.

Academic: Australian Year 11 or equivalent

English Language: IELTS 5.5 or equivalent

EDUCATIONAL INSTITUTION

The Management Edge

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