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BSB40120 Certificate IV in Business

BSB40120 Certificate IV in Business

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COURSE DESCRIPTION

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities. Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Assessment Methods

Assessments will be conducted face to face which could include:

Direct observation – in a simulated classroom environment – usually role plays

Product based methods – these are generally reports, case studies, projects and presentations.

Questioning – written and verbal questioning is used for a number of assessment tasks.

A combination of the above methods.

Job Roles

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

Administration Officer

Sales Manager

Customer Service Manager

Personal Assistant

REQUIREMENTS

Age Requirements
SHIC requires that all students must be 18 years of age or above at the commencement of the course.

Prior Achievement Requirements

Basic Computer Skills

A good command of written English

Meet all Student Visa requirements, including:

– Year 12 academic education (or equivalent)

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