Certificate III In Business – BSB30120
Certificate III In Business – BSB30120
Certificate III in Business is designed to help you fulfil your desire to progress professionally within administrative roles in a broad range of industries. The course will equip you with the essential knowledge and skills you need to be able to provide technical advice and support to a team. Throughout…
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COURSE DESCRIPTION
Certificate III in Business is designed to help you fulfil your desire to progress professionally within administrative roles in a broad range of industries. The course will equip you with the essential knowledge and skills you need to be able to provide technical advice and support to a team.
Throughout the course, you will learn administrative support skills such as how to apply critical thinking skills in a team environment, support personal wellbeing in the workplace, participate in sustainable work practices, assist with maintaining workplace safety, and engage in workplace communication. In addition, you will also learn how to maintain business resources, deliver and monitor a service to customers, process customer complaints, create electronic presentations, design and produce text documents and produce spreadsheets, enabling them to operate effectively in administrative support positions.
The course is a good match if you are currently or are aspiring to be customer service advisers, data entry operators, general clerks or word processing operators in small, medium or large firms in both the public and private sector.
Academic Pathways
Upon completion of this course, you are qualified to undertake the Certificate IV in Business or other certificate IV qualifications from the BSB Business Services Training Package.
Employment Pathways
Upon your graduation, you are ready to land a rewarding job in a range of administrative support positions within small, medium or large enterprises, in a variety of industries, in both the public and private sectors. You should expect to enter the industry in positions such as customer service adviser, data entry operator, general clerk or word processing operator.
Subjects
Unit Code Unit Name
BSBCRT311 Apply critical thinking skills in a team environment.
BSBPEF201 Support personal wellbeing in the workplace.
BSBSUS211 Participate in sustainable work practices.
BSBWHS311 Assist with maintaining workplace safety.
BSBXCM301 Engage in workplace communication.
BSBTWK301 Use inclusive work practices.
BSBTEC301 Design and produce business documents.
BSBTEC302 Design and produce spreadsheets.
BSBTEC303 Create electronic presentations.
BSBPEF301 Organise personal work priorities.
BSBOPS301 Maintain business resources.
BSBOPS304 Deliver and monitor a service to customers.
BSBOPS305 Process customer complaints.
REQUIREMENTS
International students must meet TWI’s standards for English proficiency. To demonstrate possession of adequate English language proficiency, students must provide valid evidence of attainment of at least one of the following:
- Academic IELTS (International English Language Testing System) overall band score: 5.5, but minimum 5.0 in individual band (test results must be no more than 2-years-old).
- TOEFL iBT (Test of English as a Foreign Language Internet-Based Test) test score band: 46
- PTE Academic (Pearson Test of English) test score band: 42
- CAE (Cambridge English Advanced) test score band: 162
- OET (Occupational English Test) test score band: Pass (A or B)
In addition to that, students are exempt from providing evidence of English language proficiency with their visa application if they fall into one of the following categories:
- Students who have completed at least five years of study in Australia, New Zealand, Canada, South Africa or the Republic of Ireland.
- Citizens and passport holders of the UK, USA, Canada, New Zealand or the Republic of Ireland.
- Students who have successfully completed the Senior Secondary Certificate of Education or study at AQF Certificate IV level or higher in Australia within two years of applying for this qualification.
- Students enrolled full-time in school studies as a principal course (including secondary exchange programs), postgraduate research or a standalone ELICOS program.
EDUCATIONAL INSTITUTION
The Wales Institute (TWI) is a Registered Training Organization (RTO) & CRICOS provider registered with ASQA offering high quality accredited courses. Some of its study options include the Certificate II, III, and IV in Business, the Diploma of Leadership and Management, and the Diploma of Human Resources Management, and more.
