SIT50422 Diploma of Hospitality Management (Patisserie Stream)
SIT50422 Diploma of Hospitality Management (Patisserie Stream)
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. You will learn to operate independently, have responsibility for others, and make a range of operational business decisions. This…
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COURSE DESCRIPTION
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. You will learn to operate independently, have responsibility for others, and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.
The SIT50422 Diploma of Hospitality Management with (Patisserie Pathway electives) is a valued qualification designed for those who aim to lead and manage within the hospitality industry. This program equips graduates with a thorough understanding of running a hospitality business, with a strong emphasis on operational management, customer experience, financial planning, and team leadership.
Program Details:
Operational Excellence: Students will learn how to effectively manage the operations of a hospitality establishment, ensuring a high standard of service delivery.
Leadership Development: This diploma covers essential leadership skills necessary for building, guiding, and supporting a cohesive team, vital for any thriving hospitality business.
Service Mastery: Gain expertise in managing customer interactions, refining the art of customer satisfaction, and maintaining a high level of service quality.
Financial Management: Understand the key principles of budgeting, financial reporting, and cost-effective operations to ensure the profitability and financial health of the business.
Compliance Mastery: Develop a solid grasp of the hospitality industry’s regulatory environment, focusing on health and safety standards and food safety regulations.
Marketing Savvy: Learn to effectively market a hospitality business, engaging in promotional activities, and managing the brand to attract and retain a strong customer base.
Where to next?
Completion of this qualification will have the capability to manage high-end patisserie shops or dessert sections within larger establishments, understanding the nuances of product quality, presentation, and customer expectations unique to this specialty.
REQUIREMENTS
Minimum of 18 years of age.
Successful completion of Year 10 schooling
Successful completion of SIT40721 Certificate IV in Patisserie.
GCA English test upon enrolment of the first course.
EDUCATIONAL INSTITUTION
Global College Australasia (GCA) is an educational provider based in Perth. Study options on offer cover areas such as leadership and management. Students at GCA will benefit from personalized teaching by industry experts, outstanding facilities, and wide-ranging academic and welfare support services.
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