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Certificate II in Workplace Skills

Certificate II in Workplace Skills

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COURSE DESCRIPTION

This qualification reflects the role of individuals in a variety of entry-level Business Services job roles. This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work. These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

DELIVERY APPROACH AND MODE

The delivery approach of this course is based on a timetable of 20 hours per week. The mode of delivery and assessment of this course may include lectures, group workshops, presentations, practical activities, some self-directed learning as well as research reports. These components will be supported by blended learning methodologies, face to face classroom-based learning and/or a flexible approach with online learning.

DELIVERY AND ASSESSMENT

A variety of methods are incorporated into the course to accommodate different learning styles. These include project work, reports, portfolio development as well as individual presentations.

COURSE DURATION

Up to 28 weeks (including holidays)

COURSE STRUCTURE

To attain a Certificate II in Workplace Skills, competency in the following 10 units must be achieved:

  • BSBPEF201 Support personal wellbeing in the workplace
  • BSBTEC201 Use Business Software Applications
  • BSBWHS211 Contribute to the health and safety of self and others
  • BSBTWK201 Work effectively with others
  • BSBCMM211 Apply communication skills
  • BSBOPS203 Deliver a service to customers
  • BSBOPS201 Work effectively in business environments
  • BSBSUS211 Participate in sustainable work practices
  • BSBPEF202 Plan and apply time management
  • BSBTEC202 Use digital technologies to communicate in a work environment

REQUIREMENTS

To enter this qualification, candidates must provide evidence of the following:

  • Year 12 or equivalent literacy and numeracy levels
  • 18 years of age or over.
  • IELTS 4.0 (CEFR B1) equivalent (Intermediate level) English language proficiency is required for International students

EDUCATIONAL INSTITUTION

Lonsdale Institute is a training organization located in the heart of Melbourne and in Sydney. Some of the study options on offer include the Advanced Diploma of Business; the Diploma of Business; General English; the Certificate IV in Spoken and Written English; the Certificate III in Spoken and Written English; and the Diploma of Project Management.

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Lonsdale Institute is a training organization located in the heart of Melbourne and in Sydney. Some of the study options on offer include the Advanced Diploma of Business; the Diploma of Business; General English; the Certificate IV in Spoken and Written English; the Certificate III in Spoken and Written English; and the Diploma of Project Management.

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